Customer Service

Returns Made Easy

We Guarantee Your Satisfaction!

If for any reason you are unhappy with your order, simply return it within 31 days of delivery to you. A refund of the final invoice price (minus shipping and handling charges) will be issued.


The buyer is responsible for return shipping costs and for sufficiently packing and insuring returned items; unless otherwise agreed upon. Refunds will not be issued for damaged merchandise.

Send Returns to:
Inboard Online
110 Douglas Way
Natural Bridge Station, VA 24579

If parts were to arrive damaged in your shipment, UPS and/or FED EX require that the receiver (customer) notify the carrier (UPS or FED EX) immediately and reject the damaged package. In addition, please contact Inboard Online to notify us that you have shipment with potential freight damage. We will file a claim and send out the identical part.

If you need assistance please contact customer service professionals 877-327-7175 or email:

Customer Service is open 5 days a week from 8am until 5pm EST.

Satisfaction Guaranteed